IT Support Specialist

Drexel University

Keywords filemaker server active directory academia web development

May 2nd 2013



Philadelphia, PA

Work Status


Min Education
Advanced degree desired, but not required

Travel Req

Languages Required




Job Overview

Working closely in an academic environment this professional staff member will build, deploy, and maintain business critical, single and multi-user FileMaker solutions under the supervision of the Director of Operations & Logistics. The solutions currently in place include student interaction tracking, classroom and event attendance, student quality and persistence monitoring, document collection and correlation, and inventory tracking and new solutions are always being developed. Must work well with others and be quick to resolve issues as they arise. 

Preferred Qualifications

  • Experience designing and deploying FileMaker database solutions using a recent version of FileMaker Pro
  • Ability to analyze complex systems and break them down into parts


Bonus Qualifications

  • FileMaker Certified Developer
  • Knowledge of ODBC access
  • Experience with PHP or SQL
  • Knowledge of Mac OS Server and Windows Server operating systems
  • Creative or design oriented background/hobbies

Essential Functions

  • Answering help desk emails related to the FileMaker solutions and investigate potential issues
  • Document and categorize bug report and feature requests
  • Working with the development team and others to implement fixes and changes to existing systems
  • Meeting with users to design FileMaker solutions from scratch
  • Maintain and update user accounts using LDAP and Active Directory
  • Provide demonstrations of existing solutions to potential users


Apply at, search by job title or requisition number 5307.


Drexel University offers an attractive benefits package including tuition remission, a generous retirement package with matching funds (up to 11 percent) and an opportunity to join a talented team of professionals directly helping the University achieve its record growth and quality reputation.


Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment will be contingent upon the University's acceptance of the results of the background investigation.


Drexel University is an Equal Opportunity/Affirmative Action Employer and is proactively committed to diversity and inclusion in all of its policies, practices and services. We are especially interested in qualified candidates who can contribute to the varied diversity and excellence of the academic community, and all of its complements.

How To Apply:

Send your resume to Kevin Ayers

Company: Drexel University
Contact: Kevin Ayers
Telephone: 215-895-1018


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